Need an emergency locksmith in Southwark, at any hour? Ring us on 020 3627 0820. We send locksmiths across the borough day and night and put the quote in writing before any work starts.
4.3 out of 5 on Trustpilot (2,312 reviews, 26 October 2026) · No call-out charge
Someone inside in danger? Ring 999 first.
Ring with the full postcode
Give us the whole postcode and the street, not just SE15 or SE1. Thirteen of the fifteen postcode districts that reach into Southwark also take in part of a neighbouring borough, so the full postcode is what places you.
Tell us the door, and whose home it is
Is it a block's shared entrance, your own flat door, or a house? Do you own it, rent it privately or let it out? Those two answers decide who you deal with and who pays.
Have proof of address to hand
We ask everyone to show that they live there. A tenancy agreement, a rent letter or a bill in your name at the address is the kind of thing to have ready.
Our prices are subject to VAT. If the door cannot be opened without damage, you may also need to pay for a replacement lock or a door repair.

Opening a locked door, at our hourly rate:
Free quotes · No call-out charges · Cash or credit card
Emergency calls answered at any hour
Our guarantee covers labour for faulty workmanship for six months from the date of completion.
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Yes. Take a minute to think who else might have a key, or who else should hear about it.
Give us the postcode and we send a locksmith to it, day or night.
It depends where the nearest locksmith is finishing their last job, because they set off from there, not from a depot. We tell you when you ring.
Which door are you outside: a block's shared entrance, your own flat door, or the front door of a house? Do you own the home, rent it privately or rent from the council? And what has happened: lost keys, a snapped key, or a lock that will not turn?
Yes, once you have shown us that you live there (what to have ready). Changing the lock is a separate decision.
Before any work starts you get a written quote: the labour time expected, the parts by name, VAT, and the estimated total. If a new lock is needed, its make and standard are on it too. If the job changes, for example a lock that has to be drilled, the locksmith stops and quotes again before going on.
Yes. Calls are answered through the night, the same as in the day. Labour between midnight and 7am, every day, is charged at our evening, night and weekend rate.
The locksmith opens the door. We also offer non-destructive entry as a service, and our emergency entry page explains how a lockout call-out works.
Yes. Getting the broken piece out is its own task, and we quote it before starting. Our broken key extraction page shows what it involves.
When the work is finished you are given an itemised report of what was done. Who to pass the report to.
The bill is the locksmith's time plus any parts. Who pays it depends on whose home it is.

Opening a locked door is charged at our hourly rate: £59 an hour Monday to Friday, 7am to 6pm, and £69 an hour at all other times, plus VAT. With VAT that is £70.80 or £82.80 an hour. The minimum is one hour, then time is counted in 15-minute steps, and there is no charge for the call-out, travel or parking.
So a weekday daytime opening that takes up to an hour and needs no parts comes to £70.80 in all. If the door cannot be opened without damage, a new lock or a door repair is added, priced on the written quote first.
Who pays depends on your home. If you own it, you do. If you rent privately, your tenancy agreement may say, and the invoice shows your landlord or agent what was charged. If Southwark Council is your landlord, its responsibilities page puts "catches and locks" on the tenant's side, so the lock may be yours to pay for even though the front door is the council's. But if a failed lock leaves the home insecure, report it on the council's repairs line: "An insecure door, window or lock" is on the council's Right to Repair list. If you pay for that repair yourself, part 5B of its tenants' handbook refunds only "the costs we would have had to pay", and only if every condition is met, including "The work does not cost more than £320".
We charge labour by the hour, with a one-hour minimum and 15-minute steps after that. Choose when you need the locksmith and how long the job takes; your locksmith tells you the expected time before starting.
Labour £59.00 + VAT £11.80 = £70.80
Labour only. Parts, such as a replacement cylinder, and any door or frame repair are quoted separately, in writing, before work starts. No call-out charge.
| Item | Price | How it is charged |
|---|---|---|
| Opening a locked door | Our hourly rate | If the door cannot be opened without damage, you may also need to pay for a replacement lock or a door repair |
| Labour, weekdays 7am to 6pm | £59 an hour (£70.80 with VAT) | Opening a door or changing a lock |
| Labour, evenings, nights and weekends | £69 an hour (£82.80 with VAT) | Monday to Friday 6pm to 12am, every day 12am to 7am, and all day Saturday and Sunday. Opening a door or changing a lock |
| Minimum charge | One hour of labour | Any further time is billed in 15-minute increments |
| Call-out | No call-out charges | Free quotes |
| Travelling, parking, fuel or congestion | No charge | We do not charge for parking, travelling, fuel or congestion |
| Parts: the named lock or cylinder | Quoted separately | The make, and the standard it meets, written on the quote |
| Anything beyond opening the door | Its own price | Marked as an extra |
| VAT | Subject to VAT | Shown on the written quote, before we start work |
| Payment | Cash or credit card | Paid to the engineer, on the invoice |
Four things change the bill: when you need us, the lock and door, any damage, and parts.
If a quote lumps time, lock, damage and parts together, it is hard to check.
Ask these four things before anyone sets off. If a firm will not answer one of them, ring someone else.
Ask us the same questions. We are All Service 4 U Limited, company number 07565878. Our head office is at 37A Church Hill Road, East Barnet, north London EN4 8SY, and our locksmiths are based and work locally. Ring us on 020 3627 0820.
Six things, in writing, before anyone touches the door: the cost of getting a locksmith there, the labour, the parts by name, VAT, the estimated total and any extras.
The six lines of a written quote show what ours says against each one.
Once you have said yes to an urgent call-out, you may not be able to cancel.
| Line | What it is for | What ours says |
|---|---|---|
| Attendance | Getting a locksmith to you | No charge for travel, parking, fuel or congestion. Labour starts at a one-hour minimum. |
| Labour | Opening the door, and any fitting | Charged by the hour, at the rates in our price table. |
| Parts | The lock or cylinder, by name | Its make and the standard it meets. |
| VAT | Whether the figure includes it | Shown, so you can see whether the total includes it. |
| Total | What you can expect to pay | The estimated total. If it is going to be higher, we stop and tell you first. |
| Extras | Anything on top of opening the door | Each one marked as an extra, with its own price. |
So agree the price before you say yes.
The Consumer Contracts Regulations 2013 normally let you cancel a contract made away from the trader's premises. Regulation 28(1)(e) takes that right away when you have specifically asked the trader to visit to carry out urgent repairs or maintenance.
So if you asked someone to come and carry out an urgent repair, the usual right to cancel may not apply.
There are two limits. The regulations do not mention locksmiths, so they do not settle whether an emergency lockout counts as an urgent repair. And under regulation 28(2) the exception does not stretch to extra services added on, or to goods other than the replacement parts the repair needed.
You can only judge that if you know what the lock is. Before it goes in, ask what make it is, which standard it meets and what it costs. All three are written on our quote, so you can look the part up before you say yes.
Getting back in and fitting a new lock are separate decisions. An upgrade is an extra with its own price, and you can turn it down; council tenants should ask the council first.
Yes. You pay the engineer against the invoice, by credit card or in cash.
Only deal with a locksmith you rang yourself, and never let work start on a price you have no way to check.
What Southwark trading standards says
The knock at the door. Southwark Council's guide to choosing a trader, last updated on 3 February 2025, says never "deal with uninvited doorstep traders – good traders do not need to knock on doors for work". It is written about home repair traders in general, and it applies just as well to a locksmith.
The extras. The job you called about is getting back in. A better lock is a separate choice (is the price fair?).

Tell All Services 4U the address and which door. The quote comes in writing, by text or email, before any work starts.
All Services 4U is a locksmith and property maintenance company. We handle eight kinds of locksmith job. Opening a door and changing a lock are charged at our published hourly rate; other work, and any parts, are quoted before they start.
We answer calls at any hour and open locked doors on homes and businesses. Non-destructive entry, which leaves the lock in place where it can be done, is one of our services.
We change locks after a move, a lost key or a tenant leaving, and write the make and standard of the new lock on the quote.
When every key is lost, we can open the door and, if you choose, change the lock so the lost keys no longer work; each is quoted first.
We remove a key snapped in the lock and quote any repair to the lock before starting it.
We repair failed locks and UPVC multi-point mechanisms, and repair UPVC and timber doors when the lock is not the only damage.
After a break-in we quote the work the door needs: a replacement lock, a temporary repair or boarding up. Report the crime to the police first.
We change locks for landlords and agents, including after a bailiff-led eviction, and leave an itemised report for the property file.
We handle office and shop lockouts, restricted master key systems, panic bars and access control for businesses.
Clients rate All Services 4U on Google and on Trustpilot, where we score 4.3 out of 5 from 2,312 reviews (as shown on 26 October 2026).
The reviews are for All Services 4U as a whole, across our trades and areas.
Our Google reviews show here. Read them on Google
Each door has someone different in charge of it. That is why the first thing we ask is which one you are standing at.
This door belongs to the building, not to any one flat. On a council estate it is Southwark Council's to fix; in a privately run block it is for whoever runs the building (who sorts it out).
Southwark Council's tenants' handbook says the council has provided door entry security systems to a large number of properties, designed "so only people who live in your block or their visitors can get in", and lists "A door entry system not working" as a repair it covers. In a private block, ask the people who run it for their out-of-hours number.
If you own the home, it is your decision. If you rent, a new lock is something to agree with your landlord or agent first (do you need their permission?).
Check with whoever manages the building before the lock is changed or the door is drilled (why fire doors are different).
Locked out of a house rather than a flat? Our house locksmith page covers that. For a flat door, see locksmith services for flats.
We don't ask for it to get you back in. Renter or owner, we open the door once you have shown us that you live there.
Changing the lock is a different matter, because a new lock is a change to the property. Tell your landlord or agent before it goes in, and check what your tenancy agreement says about locks and keys.
Your landlord has limits too. gov.uk says a landlord must give you at least 24 hours' notice of a visit and come at a reasonable time of day, unless it is an emergency and they need to get in straight away. Nothing in that guidance lets a landlord change the locks to keep you out; if your landlord has changed the locks explains where you stand.
When you ring us, have the address, your flat number, and your landlord's or agent's name to hand.
Whoever runs the building. On a Southwark Council estate that is the council, and its handbook says residents can report "a security door not closing properly" on its repairs line. On timing it says: "If there is a danger to your health and safety we will try to attend within two hours of the repair being reported, or within four hours if it’s about heating, estate lighting or door entry systems." It does not say which of those applies to an entrance door that will not shut, and both are the council's targets for its own contractor, not ours.
A neighbour may be able to let you through the entrance. Then the only locksmith job left is your own flat door.
That door is ours to open: ring 020 3627 0820 at any hour.
Yes: it changes what to ask before anything is drilled or fitted. gov.uk's fact sheet on fire doors says they are there to stop or slow the spread of smoke and toxic gases, and that the checks look at whether the closer shuts the door and whether the seals and hinges are fitted properly.
The fact sheet does not mention locks. The careful course is to ask the building's manager before a lock is changed or the door is drilled. If Southwark Council is your landlord, that means asking the council.
Ask your managing agent which duty covers your building; its height decides. Our fire door inspection and fire door repair pages describe that work.
It depends on how tall the building is. The Fire Safety (England) Regulations 2022 say that in a block with two or more homes and a top storey more than 11 metres up, the responsible person must use best endeavours to check flat entrance doors at least once every 12 months, and check fire doors in the shared parts at least every three months.
In a block of 11 metres or less there is no set interval, but fire doors, including flat entrance doors, must still be kept able to give adequate protection. Whatever the height, the responsible person has to give residents information about fire doors.
Owners, private renters, landlords and businesses all ring us on the same number.
Give us the address, tell us which door, and say that you rent. Changing the lock is a separate decision to take with your landlord or agent (do you need their permission?).
If Southwark Council is your landlord: you can ring its emergency repairs line and ask whether a lockout counts, or ring us.
Tell us the address and why you need us: a lost key, a tenant who has moved out, or a door that has been forced. We change the lock, and the itemised report goes in your property file.
Lock changes after a bailiff-led eviction are covered on our eviction locksmith page. If the tenant still lives there, remember that gov.uk counts changed locks among the signs of illegal eviction.
There is more on our locksmith services for estate agencies page and in our landlord advice.
Give us the address and say whether there is a shared entrance. Your own door is your decision, and each option is priced separately on the quote: a standard cylinder, a higher-security one, or a repair. If you own a leasehold flat in a council block, ask the council's homeowners team before you change anything on the flat door.
A business around Borough, Bankside or anywhere else in Southwark rings the same number, 020 3627 0820. Business premises are covered on our commercial locksmith page, with separate pages for offices and shops.
We take calls from owners, renters, landlords, managing agents and small businesses with a lockout, or with a lock that has failed or been forced, at a home or business in Southwark.
Car lockouts have their own page: see our auto locksmith service.
A smart lock is something you plan, not an emergency. Our smart lock page covers it.
Often they cannot. Changing the locks to keep a tenant out can be illegal eviction, although a lodger who lives with the landlord, and some other excluded occupiers, are in a different position.
gov.uk says a landlord may be guilty of illegal eviction if you are not given the notice they are required to give, if you "find the locks have been changed", or if you are evicted without a court order. It adds that councils can prosecute landlords for harassment or illegal eviction.
The exception is an excluded tenancy or licence, such as a lodger living in the landlord's home: there, gov.uk says, the landlord can change the locks on your rooms. Whether yours is excluded depends on your circumstances.
In Southwark, ring the council's tenancy relations service on 020 7525 4113, which it says you can call "at any time", or email tenancy.relations@southwark.gov.uk, before anything is done to the door. It advises private renters on "harassment", "threats from your landlord" and "eviction". If you are homeless or at risk of it, the council's out-of-hours number is 020 7525 5000.
Ring with your postcode and tell us which door. You hear the rate on the call, and the written quote comes before any work starts.
One of our locksmiths, who shows ID at the door. Our ISO and SafeContractor certificates can be checked with the bodies that issued them (how to check us). If Southwark Council sends its own contractor instead, its tenants' handbook says "All our workers and contractors carry identity cards", and gives advice that holds for any caller: "Genuine callers will not mind being asked for identification and will expect you to ask."
Our operatives hold DBS Basic checks, and a few hold DBS Enhanced checks.
If that matters for your home, for someone vulnerable who lives there, or for a managed block, ask on the call which check the locksmith coming to you holds.
We ask everyone for proof that they live at the address before the door is opened. A locksmith who skips that question would open your door for anyone.
Photo ID shows who you are, not where you live. So have something with your name and this address ready if you can: a tenancy agreement, a rent letter, a bank or utility bill, or a council tax letter.
Ask about proof when you ring, so you can look for it while the locksmith is on the way.
Tell us on the call, before anyone sets off, including if your papers are locked inside with your keys. That is better raised on the phone than on the doorstep.
That depends on the lock. Some anti-snap and high-security cylinders, and multipoint locks with a jammed mechanism, are harder to open without damage.
Who is responsible if the door or frame is damaged during the work is written on the quote before anything starts.
If you have lost every key, our lost keys page sets out the options.
In a rented flat, tell your landlord or agent before work starts, and photograph the door and frame before and after, so the state of the door is on record from the same day.
After a break-in, ring the police first.

An itemised report of the work we did.
After a break-in, file it with the crime reference.
If you rent, you can forward it to your landlord or agent so they can see what was done and why.
If a new lock went in, make sure you are handed every key that comes with it.
A forced door can need more than a new lock, such as a frame repair; our uPVC door repair and timber door repair pages describe that work.
Ring the police. gov.uk says to call 999 if you or anyone else is in immediate danger or the crime is still happening. Otherwise ring 101 from anywhere in the UK, or report it online.
Get the crime reference number, and ask your insurer what it needs from you.
Before arranging any repair, ask the officer whether the door can be dealt with straight away. Whether forensic work is needed first is the police's decision.
If Southwark Council is your landlord, report it on 0800 952 4444. Its tenants' handbook lists "Making your property secure following a break-in" as an emergency repair and says: "Our contractor will attend within 24 hours. Where there is a danger to your health and safety, we will try to attend within 2 hours of you reporting the repair. As this is a ‘make safe’ service, we may carry out the full repair as a lower priority." Those are the council's targets for its own contractor, not ours.
If you own the home or rent privately, ring us once the police say the door can be dealt with, and we quote what it needs: a new lock, a temporary repair, or boarding up if the frame or glass is broken. Our burglary repair page covers that work.
Our guarantee covers labour for faulty workmanship for six months from the date of completion.
Read the full terms on our locksmith guarantee page.
Every part named on the quote, with its make and standard.
Keep the quote with the report in case you ever need to claim on the guarantee.
At All Services 4U, we hold ISO 9001:2015 (certificate GB-Q265-1), ISO 14001:2015 (EM-1102) and ISO 45001:2018 (HS-1102) certificates and SafeContractor approval (SY1948). We also hold Once For All Health & Safety and Constructionline Gold, and we are NICEIC approved for our electrical work. Ask us for a copy of any certificate and we send it.
Locksmiths are not regulated by the Government in the UK, and All Services 4U is not a member of the Master Locksmiths Association (MLA). The MLA, the trade's voluntary body, says "the locksmithing industry is not regulated in any way by the Government in the United Kingdom".
What you can check about All Services 4U instead: our company number at Companies House (07565878), our ISO 9001 and SafeContractor certificates with their issuers, and our published hourly rates. Our insurance confirmation is sent on request, and you can ask on the call which DBS check the person attending holds.

"The provision of locksmith, plumbing and electrical services 24hour response services."
How to check it yourself
AA Certification's certificate check, or the code on the certificate

"Provision of a service as 24/7 Emergency Locksmiths and related maintenance & installation activities as well as general plumbing & heating services."
How to check it yourself
The barcode on the certificate, or an email to ISO QualiTrust.

"Provision of a service as 24/7 Emergency Locksmiths and related maintenance & installation activities as well as general plumbing & heating services." (the same wording as the ISO 14001 certificate)
How to check it yourself
The barcode on the certificate, or an email to ISO QualiTrust.

Work categories that include Locksmith and Plumbing, as the certificate lists them.
How to check it yourself
The SSIP portal, which the certificate names for validation

An SSIP scheme, formerly Acclaim.
How to check it yourself
Ask us for a copy of any certificate and we send it.

Reissued 24 April 2026 (Bronze, Silver and Gold together).
How to check it yourself
Ask us for a copy of any certificate and we send it.
For All Services 4U's electrical work: NICEIC is a scheme for electrical contractors, not a locksmith certification.

Yes: £10 million each of employers', public and products liability, and £5 million of professional indemnity, for the period 20 January 2026 to 19 January 2027.
Confirmed by our broker, Blackhawk Insurance Services Ltd (16 January 2026).
A confirmation is a summary, and the policy schedule holds the wording and any exclusions. If the job is a large one, such as a block of flats or business premises, ask for the schedule as well, and ask whoever you hire, us included, which cover applies to the work you want done.
How to check it yourself
Ask us for a copy.
All Services 4U is operated by All Service 4 U Limited, Companies House number 07565878, incorporated on 16 March 2011. Contact address: 37A Church Hill Road, East Barnet, EN4 8SY. Telephone: 020 3627 0820.
How to check it yourself
One limit is worth knowing. The ISO certificates are for management systems, in quality, environment, and health and safety, and are not a personal trade qualification for any one locksmith, so ask any locksmith about their own training.

In nine of the ten Southwark neighbourhoods in the table below, most households live in flats; if there is a shared entrance as well as your own door, tell us on the call. Dulwich Village is the exception: fewer than three in ten households there live in flats.
Council homes are mostly in blocks too; Southwark Council says "over 90 per cent of our housing in Southwark is in blocks". At a house, the front door may be timber with a nightlatch or a mortice deadlock, or uPVC with a multipoint lock that engages when you lift the handle.
Borough and Bankside (SE1): 94.3% of households live in flats and 44.4% rent privately, more than anywhere else in the table, so there is often a landlord or agent to tell afterwards.
Camberwell (SE5): 55.1% of households rent from the council or a housing association, the highest share of the ten, so for many people the landlord's repairs line is one of the first numbers to try.
Peckham (SE15): three in four households live in flats and nearly half rent from the council or a housing association, so tell us which door it is and who your landlord is.
Bermondsey (SE16): 77.7% of households live in flats and 43.1% rent from the council or a housing association.
East Dulwich (SE22): 61.6% live in flats, 23.1% in terraced houses, and a third rent privately.
Nunhead (SE15): 59.5% of households live in flats and 28.8% in terraced houses, so the door you are outside could be either.
Dulwich Village (SE21): only 27.4% of households live in flats and 32.9% in terraced houses, the highest terraced share of the ten, so the door is more often a house's own.
| Around | Households in flats | Renting privately | Social rented | In terraced houses |
|---|---|---|---|---|
| Borough and Bankside | 94.3% | 44.4% | 31.2% | 3.8% |
| Camberwell | 92.9% | 20.9% | 55.1% | 4.2% |
| Rotherhithe and Surrey Quays | 90.1% | 32.8% | 47.0% | 7.2% |
| Elephant and Castle | 89.0% | 30.4% | 42.6% | 8.1% |
| Walworth | 88.2% | 31.2% | 40.8% | 9.0% |
| Bermondsey | 77.7% | 29.6% | 43.1% | 16.3% |
| Peckham | 74.9% | 24.7% | 48.9% | 17.4% |
| East Dulwich | 61.6% | 33.2% | 20.6% | 23.1% |
| Nunhead | 59.5% | 19.7% | 47.1% | 28.8% |
| Dulwich Village | 27.4% | 18.9% | 12.2% | 32.9% |
All figures are shares of households from Census 2021, at neighbourhood (MSOA) level. Each name stands for the neighbourhood that contains a sample postcode near its centre, which is a working mapping, not an official boundary; Borough and Bankside fall in one neighbourhood, as do Rotherhithe and Surrey Quays. "Social rented" counts council and housing association tenants together.
We send locksmiths across the London Borough of Southwark, day and night, including these neighbourhoods and the fifteen postcode districts that reach into the borough. None of our written-up jobs is in Southwark yet; three nearby are in Battersea (about 2.2 miles away), Victoria (3.1 miles) and Sydenham (3.4 miles).
Tell us the door and the lock you have now. We quote the labour and the named lock, with its make and standard, in writing before we start.
The law does not require any of these three standards on the door of a home that already exists, and each one covers something different. Whatever lock we fit, the standard it meets is written on our quote.
Your home insurance policy says what your insurer expects, so check its wording before you pick a lock.
The standard for thief-resistant lock assemblies worked by a key from inside and outside the door.
Used for: Locks on front, back and entrance doors
The Door and Hardware Federation's standard for replacement cylinders and the hardware that goes with them. A door reaches its three-star level with a three-star cylinder, or with a one-star cylinder plus two-star security hardware.
Used for: Cylinders fitted in doors
Sets enhanced security performance for doorsets and windows, and sits behind Approved Document Q of the Building Regulations.
Used for: Complete doorsets and windows, not a lock on its own; Approved Document Q points to it for new homes
Changing the cylinder is sensible either way, because there is no knowing who else has a copy of a key you did not have cut yourself. If you rent privately, agree it with your landlord or agent first (why). If Southwark Council is your landlord, it says "you must get our permission first" for improving your home at your own cost, so ask before fitting an upgrade.
For which lock, see the three standards: BS 3621, TS 007 and PAS 24. A one-star TS 007 cylinder on its own does not reach three stars.
Our lock upgrades and change locks pages go through the options in more detail. Council tenants thinking about a gate or grille should read the council's handbook first: "Do not install any security gates or grilles yourself without asking us for permission first."
Yes. Our smart lock page covers digital, keypad and Bluetooth locks. If you rent, ask your landlord, agent or the council first, as for any new lock. If your flat door is a fire door, check with the building's manager too, before anything is drilled or fitted.
Ask which standard the lock and its cylinder meet, and get it written on the quote. A keypad on the outside does not change the standard of the lock behind it.
The locks and cylinders we fit come from Yale, Chubb, ERA, Union, Mul-T-Lock, Banham, Brisant Secure, ABUS and Legge.









We also fit, repair and look after these:
25 questions, grouped by topic.
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Electronic locks for Rental Properties20 February 2023All Services 4U is also a property maintenance company, plumber and electrician in Southwark.
Updated 28 October 2026.
Where each fact comes from, and when it was read.
Free quotes · No call-out charges
Ring at any hour. What we charge
Ring 020 3627 0820 and tell us which door you are outside. Give us the address, say whether you own or rent, and ask for the rate and when the nearest locksmith can reach you, in the same call.
If the job is not urgent, send the details through the contact form and we will reply with a quote.