Repairs for converted flats, terraces, blocks and shops in Deptford, Brockley, Catford, Lee, Forest Hill and Sydenham. Our phone is staffed round the clock; the form gets you a free quote.


Someone picks up at 3am on a Sunday as readily as at noon on a Tuesday, and we send trades across the borough at any hour.



We take on property repairs and upkeep throughout the UK, south-east London included. If you are weighing us against another firm, our guide to vetting tradespeople lists the checks worth making on any of us.
![]()
Trustpilot reviewers give us 4.3 across 2,312 reviews, and Google reviewers 4.7. Read what people wrote on our testimonials page.
![]()
Our head office is in East Barnet, but the plumber or electrician at your Lewisham door is based and works locally.
![]()
Want to see our certificates, insurance confirmation or DBS details before letting anyone in? Ask, and copies come to you.
![]()
Faulty workmanship on our part is covered for six months. A part that fails is a matter for the maker’s warranty.
We hold ISO 9001, ISO 14001 and ISO 45001 certification, SafeContractor and Once For All health and safety accreditation, Constructionline Gold and REFCOM F-Gas registration.
Lewisham Council’s selective licensing scheme came into effect on 1 July 2024 and covers around 20,000 privately rented homes, nearly every private let not already under an HMO licence. Telegraph Hill and parts of Blackheath are outside it, and the designation runs until 1 July 2029. Shared houses have their own scheme: additional HMO licensing has applied across the whole borough since 5 April 2022, and that designation ends on 4 April 2027.
An application goes in with an EPC, an EICR and, for a home with gas, a gas safety certificate, and the council tells renters they should find smoke alarms on every occupied storey and carbon monoxide detectors in rooms with fuel-burning appliances. Our part in that:

Click a heading for the full detail on that trade.
Dripping joints, sluggish drains, boilers that will not fire and the landlord’s yearly gas check, one job at a time or folded into planned maintenance. Gas work is domestic only.
Tracing faults, repairs and new circuits, NICEIC registered. Rental EICRs, heat pumps, solar and battery storage are outside that registration. Lights out right now? Our Lewisham emergency electrician page is the place to start.
Lockouts, lock changes after lost keys, and lock repairs. If you are shut out now, go to our Lewisham emergency locksmith page.
Domestic and workplace cleaning, quoted the same way as a repair.
Joinery, plastering, tiling, floors, painting and odd jobs, from one sticking sash to a punch list across a run of flats.
Fitting and connecting kitchen appliances, when one has failed or the whole kitchen is being refitted.
Our customers include owner-occupiers, landlords, letting agents and firms with premises to look after.





Phone or fill in the form with what is wrong, where it is, and the times someone will be in.
A written price arrives first. You decide whether to go ahead.
The right trade turns up and does what the quote sets out.
Hold on to the quote and the invoice; together they date the job if it ever needs revisiting.
Over half the borough’s households live in flats, and one in six in a house carved into flats or bedsits. Conservation areas, rivers that can flood and mostly gas-fired heating all change what a repair involves and whose bill it is.
Census 2021 counted 39.1% of Lewisham households in purpose-built flats and 16.3% in part of a converted or shared house, bedsits included, against 26.2% in terraced houses, 13.0% in semis and 3.0% in detached homes.
If you own one flat in a converted house, the roof, gutters, outside walls and shared pipes may belong to the freeholder, so tell us who manages the building when you ask for a quote. A landlord or agent with several flats can book repairs one at a time or set up planned preventive maintenance. We cover the neighbouring boroughs too: see property maintenance in South East London.
The council lists 28 conservation areas in the borough, Brockley, Blackheath, Lee Manor, Telegraph Hill, Forest Hill and Sydenham Hill among them. Inside one, flats and subdivided houses have no permitted development rights, so changes to the outside, such as a satellite dish or new windows or doors, need planning permission. Where an Article 4 direction applies, as it does in Brockley, permission may be needed for replacing the windows, doors or front boundary of a house as well.
Felling or damaging a tree in a conservation area without giving the council six weeks’ written notice is an offence. Mention the conservation area when you book, and talk to the planners before swapping anything visible from the street.
The Environment Agency’s Ravensbourne flood alert area spans Lewisham, Bromley, Greenwich and Croydon and takes in the Quaggy and the Pool River as well as the Ravensbourne. The council names New Cross, Deptford, central Lewisham and the low-lying land around the A21 as the areas most at risk, and says heavy rain often overwhelms the sewers.
Free Environment Agency alerts arrive by phone, text or email once you register. Own land that a stream or river crosses or borders, and the council counts you as a riparian owner, with your own upkeep duties. Should water get inside, we can quote for the repairs afterwards: plastering, flooring, electrics and kitchens.
At the 2021 Census, 71.5% of Lewisham households were heated by mains gas alone, 11.8% by electricity alone and 2.7% by a district or communal heat network alone. In most homes, heating work means the boiler: repairs, servicing and, for landlords, the yearly gas safety check.
From 1 October 2022 the law in England has required landlords to provide a carbon monoxide alarm in each room used as living accommodation that has a fixed combustion appliance, gas cookers excepted; a gas boiler counts. If your flat runs on a council block’s communal heating, a breakdown is the council’s to fix: it lists communal heating not working as an emergency repair.

You get a free written quote before any work starts, and our hourly rates are in the price table on this page.
A family house in Lee, a rented flat in New Cross and a shop in Catford call on the same trades. What differs is who books the work and who signs off the quote.

If you look after a building in Lewisham for a business or an organisation, the page for your type of premises sets out what we do there.
We carry liability insurance and professional indemnity insurance.
Employers’, public and products liability are each insured to £10m, and professional indemnity to £5m, under policies running 20 January 2026 to 19 January 2027. If a managing agent or freeholder wants proof before we work in a block, request the confirmation alongside the quote.


020 3627 0820 is staffed day and night. For anything urgent, phoning beats the form.
Redecorating, a new kitchen tap, a list for a flat between lets: put it in the contact form and a quote comes back.
Scroll back up to the Google reviews, or read our Trustpilot page, where 2,312 customers have had their say.
| Rates | Mon-Fri 7am-6pm | Mon-Fri 6pm-12am | Saturday 7am-6pm | Saturday 6pm-12am | Sunday 7am-6pm | Sunday 6pm-12am | Mon-Sun 12am-7am |
| Appliances | £99.00 | £149.99 | £149.99 | £149.99 | £149.99 | £149.99 | £199.00 |
| Fridge/Freezers | £99.00 | £149.99 | £149.99 | £149.99 | £149.99 | £149.99 | £199.00 |
| Plumbing | £99.00 | £149.99 | £149.99 | £149.99 | £149.99 | £149.99 | £199.00 |
| Electrics | £99.00 | £149.99 | £149.99 | £149.99 | £149.99 | £149.99 | £199.00 |
| Heating & Gas Work | £99.00 | £149.99 | £149.99 | £149.99 | £149.99 | £149.99 | £199.00 |
| Drain Jetting & CCTV | £164.99 | £194.99 | £194.99 | £194.99 | £194.99 | £194.99 | £219.00 |
| Boiler Service | £99.00 | £164.99* | £164.99* | — | £164.99 | — | — |
| Gas Safety Certificate | £99.00 | £164.99* | £164.99* | — | £164.99 | — | — |
| Locksmith lock change labour | £59 | £69 | £69 | £69 | £69 | £69 | £69 |
* Fixed price. — No published rate for that time. Rates are per hour, with a one-hour minimum and 15-minute increments after that. Materials are extra, and prices are subject to VAT.
Before You Book
The Address
Give us the full postcode and the flat number, and tell us how a tradesperson gets into the building: an entry phone, a key safe or a neighbour with a key.
Who Owns What
Owner, tenant, leaseholder or agent? Say which. For a flat in a converted house or a block, these help too:
Parts
Prefer a certain brand of tap, lock or valve? Name it and the quote will use it. The maker’s warranty applies to whatever we fit.
Dates for Lewisham Landlords
The licensing schemes and safety rules that set when a Lewisham landlord needs work done.
5 April 2022 to 4 April 2027
The current borough-wide additional HMO licensing designation. It covers shared houses that fall below the national mandatory licensing threshold.
1 July 2024 to 1 July 2029
Every Year, and Every Five Years
Gas: every appliance and flue checked yearly by a registered engineer, with the record handed to the tenant within 28 days. Electrics: for most private tenancies, inspected at least once every five years by a qualified person. That electrical report is not one we issue, though we can price the fixes it calls for.

Ring us, or send the contact form, and you get a written quote before any work starts.
The job and the decision are yours. If you are a leaseholder and the fault is in a shared part of the building, check with the freeholder or managing agent first.
Structure, exterior and the fixtures for water, gas, electricity and heating are the council’s, reported on 0800 028 2028. Lost keys, being locked out and a sink blocked inside the flat fall to you, and those we can price.
Put the fault to your landlord or agent in writing. Should they tell you to get it fixed yourself, you get our written price like any other customer.
Three or four unrelated sharers using a common kitchen, toilet or bathroom make a Lewisham house an HMO needing an additional licence. Five or more people in more than one household need a mandatory licence. The council’s additional scheme also takes in shares in purpose-built flats and homes where a landlord lives with more than two lodgers. When one tenancy ends and the next begins, we can quote for:

Questions we hear from homeowners, tenants, landlords and businesses around the borough.
Usually not. The council’s repairs list makes replacing keys or locks the tenant’s job when keys are lost or you are locked out, unless you live in sheltered or extra care housing. We can quote for the lock change.
It is different after a break-in: the council says it changes locks to front or back entry doors when you give it a crime reference number. Its repairs line is 0800 028 2028.
Very likely, if it is let to a single household. Since 1 July 2024 selective licensing has covered nearly all private lets in the borough that do not already need an HMO licence, except in Telegraph Hill and parts of Blackheath.
The council’s online map shows which streets are in. A shared house needs an HMO licence instead, and housing association homes are exempt. The licence questions are for the council; the gas and repair work behind them is something we can quote for.
The gas safety certificate, yes, where the property has gas. The EICR, no.
Gas safety certificates fall within our Gas Safe registration for domestic gas, and the price sits in the rates tab higher up. Landlord EICRs do not fall within our NICEIC registration, so book that inspection elsewhere and send us the findings if you want the remedial work priced.
Knock on the upstairs door or ring the neighbour first, because the leak is usually stopped from their side. If you cannot reach them, ring us or, in a council block, the council’s repairs line.
Major water penetration counts as an emergency on the council’s list, and 0800 028 2028 takes those calls out of hours. In a private block, tell the managing agent as well. Leave any light the water is running through switched off, and once the leak is stopped we can quote for the ceiling, the decorating and any electrics that got wet.
Not without planning permission. Flats and subdivided houses in Lewisham’s conservation areas have no permitted development rights, so replacing windows or doors needs permission.
The council has also made an Article 4 direction for Brockley, so even a whole house there can need permission for new windows, doors or a front wall. Get the planners’ answer before ordering frames.
Yes. Phone us and we will send someone. From 6pm to midnight on a Saturday, heating and gas work is £149.99 an hour plus VAT; after midnight and until 7am it is £199 an hour plus VAT.
Each visit has a one-hour minimum, then 15-minute increments, and parts are charged on top. If you rent, the repair may be your landlord’s to arrange, so check with them before booking.
Check your address on the government’s long-term flood risk service, and sign up for free Environment Agency flood alerts by phone, text or email.
The council names New Cross, Deptford, central Lewisham and the low-lying land around the A21 as the parts of the borough most at risk. It does not hand out sandbags; builders’ merchants sell them.
No. East Barnet is where our head office is; the trades who come to Lewisham jobs are based and work locally.